Once your order is shipped a tracking number will be sent with the confirmation. It may take 48~72 hours for this link to activate but be assured it will provide you with your order tracking details once the systems have transferred the data.
If you are still have issues tracking your order contact us and we will investigate.
2. Where does my order ship from?
Our main fulfillment centers are in Melbourne, Sydney, and Brisbane. Depending on the product you order it maybe fulfilled locally or from our international fulfilment center. We ship products across Australia and offer fast reliable shipping.
3. How long will my order take to arrive
Orders are typically processed within 1~2 days, and shipping time estimates are shown on the shipping policy page. We advise allowing 3-8 business days but it can often be processed more quickly than this.
See our returns and refunds page here. All returns require a valid reference number to be issued prior to return of goods.